Website care
Ongoing care for websites after launch.
A website is not finished on launch day. Care plans keep your site updated, monitored and backed up, with a set allowance of content changes each month.
Practical support on a monthly plan.
Each plan includes a monthly allowance of update time. Content changes, small additions and tweaks are handled within that allowance, and anything larger is quoted separately before work starts.
Alongside updates, plans cover security monitoring, backups, software updates where applicable and a regular check on how the website is performing.
Every plan has a stated response time, listed below. Plans are billed monthly and you can move between levels as your needs change.
Three levels of ongoing care.
Prices are listed in full on the pricing page in both euro and US dollars.
Essential
Website updates up to 30 minutes per month, security monitoring, weekly backups, basic technical support, plugin and software updates, and a monthly website health check. Response time: 72 hours.
Professional
Everything in Essential, plus up to two hours of content updates per month, priority support, daily backups, SEO monitoring, broken link monitoring and performance optimisation. Response time: 24 hours.
Priority
Everything in Professional, plus up to four hours of updates per month, same-day support, priority issue resolution, conversion optimisation recommendations, a monthly strategy review, advanced security monitoring and emergency support. Response time: same business day.
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